Confidential Data Recovery for Law, Medical & Accounting Offices
Short answer
Power off the failed device and call before anyone runs repairs. We provide documented chain of custody, NDAs, and a written fixed quote after a $50 same-day evaluation. Recovered data goes back only to you, and working copies are securely deleted after delivery.
Case files, patient records and client books carry obligations that a consumer repair counter is not built for. We give professional offices in Northeast Houston a documented intake, restricted handling, and a plain written record of what happened to the device and the data.
- Signed chain-of-custody form at intake
- NDAs available on request
- Access limited to the technician on the case
- Recovered data delivered only to the named contact
- Working copies securely deleted after delivery
- Invoicing for firms and practices
What we document
At intake we record the device, serial number, condition, who dropped it off and who is authorized to receive data. Each handoff after that is logged. When the case closes you get a short written summary of what was done and how the working copies were disposed of — useful for your own records and incident files.
What we do not claim
We are a local recovery lab, not a compliance auditor. We do not certify your office as HIPAA-compliant, and we will not overstate our role. What we can do is handle protected data carefully, sign the paperwork your office requires, and tell you plainly if a case needs specialist escalation before it goes anywhere.
Practice-management and document systems
Most office cases are a failed workstation, server or NAS holding a document system, PDF archive, practice-management database or QuickBooks file. We image the storage read-only first, then recover the files or database so your software vendor can reconnect it.
Ransomware is a different call
If files have been encrypted by an attacker, contain the incident first. Active ransomware response goes to our partner at viruspros.xyz; we handle the recovery side from backups, shadow copies and damaged drives once the network is safe.
Related services & locations
Last updated · Reviewed by the Kingwood & Atascocita Data Recovery lab team · (936) 251-6130
Frequently Asked Questions
Do you sign NDAs or business associate agreements?
We sign NDAs at intake. If your office requires a business associate agreement, send it over and we will review it before the device is accepted.
Who can see the recovered files?
Only the technician working the case, and only as far as needed to verify the recovery. Data goes back only to the contact named at intake.
What happens to copies after the job?
Working copies are securely deleted after you confirm delivery, and we note the date in your case summary.
Can you recover a failed office server?
Yes — servers, RAID arrays and NAS units are imaged read-only and rebuilt offline. See our RAID and business recovery pages for detail.