There are two jobs in a ransomware incident, and they must happen in the right order: contain the attack, then recover the data. We handle the data-recovery side — restoring files from backups, damaged drives, and surviving copies once the incident is contained. For the active attack itself, we route you to a specialist first.
If ransomware is still active — files still encrypting, machines still on the network, ransom note freshly arrived — stop and deal with containment before recovery. Recovering files onto an infected network just feeds them back into the encryptor. For active incidents, malware removal, and support-scam cleanup we refer to Virus Pros (viruspros.xyz), our security-focused sister operation. Once the environment is clean, recovery work begins.
We will be straight with you: modern ransomware encryption cannot be broken, and paying the ransom is a gamble with no guarantee. Real recovery paths are the copies that existed before the attack — offline or cloud backups, shadow copies the encryptor missed, NAS snapshots, email attachments, synced folders on machines that were off, and the raw unencrypted remnants a deep scan can sometimes surface from free space. The evaluation tells you which of those your case has.
A common post-attack scenario: the backups exist, but the backup drive failed, was also encrypted, or was dropped in the scramble. That is squarely our territory. We image failed backup media read-only, reconstruct damaged backup sets, and extract whatever intact pre-incident data survives — even from a drive that will no longer mount.
Businesses often need more than the files back — they need a record. We provide a written account of the media condition, the recovery path taken, and what was and was not recovered, formatted so your insurer or incident report can use it. Chain-of-custody documentation is available on request.
The post-incident rebuild — clean machines, hardened network, monitored backups that ransomware cannot reach — is handled by Atascocita IT or KingsPark IT. The goal is that the next attack finds nothing to encrypt.
No one can break modern ransomware encryption without the attacker's key. Recovery comes from pre-attack copies: backups, snapshots, shadow copies, and surviving unencrypted data.
That is a business decision for you and your insurer — but payment comes with no guarantee of a working decryptor. We help you recover everything recoverable first so you decide from facts.
Disconnect affected machines from the network immediately and contact Virus Pros (viruspros.xyz) for containment. We take over the data-recovery side once the incident is contained.
Often yes. Failed or encrypted backup media is imaged read-only and whatever intact pre-incident data survives is extracted.
The storage evaluation is a flat $50, same day. Recovery pricing depends on the media condition and is quoted fixed before work begins.
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