When a business drive fails, the meter is running. Payroll files, job data, customer records, years of email. We run a priority intake for business cases: same-day $50 evaluation, a fixed quote you can put on an invoice or PO, and a signed confidentiality agreement on request.
A home user with a failed drive has an inconvenience. A business with a failed server has idle staff, missed invoicing, and clients asking questions. That is why business cases skip the queue: call, tell us what is down and how many people are affected, and the evaluation starts the same day. If the data is business-critical, say so — it determines whether we quote standard or emergency turnaround.
Business data means other people's information: customer records, HR files, financials. Every job is handled in-house by the same technician from intake to delivery. We sign your NDA, document chain of custody on request, and return or securely wipe destination media per your policy. Recovered data is never retained after you confirm delivery.
The most expensive RAID recoveries start with a well-meaning rebuild. If a second drive drops or the array shows foreign configuration, stop. Do not force the rebuild, do not initialize, do not swap drives to test. Label the drives in order, power down, and call. We image every member drive first, reconstruct the array virtually, and never write to your originals.
Call with the symptom, the media involved, and what the data is (accounting, CAD, databases, email). We evaluate same day for $50, quote a fixed price before work starts, and give you a realistic timeline. Standard cases run 24-72 hours; emergency service is available when the clock matters more than the budget. Invoicing and purchase orders are fine.
A recovery is the moment to fix the backup strategy, not just the drive. Through Atascocita IT and KingsPark IT we set up monitored backup, redundant storage, or a proper server refresh once your data is safe — so the next failure is a non-event.
Yes. Same-day emergency service is available for business-critical cases. Call and tell us what is down and how many people are affected.
Yes. We sign your NDA or provide ours, document chain of custody on request, and never retain recovered data after delivery is confirmed.
Yes. Business cases can be billed by invoice or PO. The $50 evaluation is still due at intake.
No. If a second drive dropped or the array shows errors, a rebuild can destroy the last clean copy. Power down and call before touching anything.
Evaluation is a flat $50, same day. Single-drive cases commonly run $300-$795; RAID and server work is quoted after evaluation.
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